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Case Studies

Granite Club Solves Long-Standing Water Temperature Issues with IntelliStation Digital Mixing Valve

The Granite Club in Toronto, Ontario, is a premier private social and athletic club offering members a range of amenities, including athletics, dining, and salon services. However, the club faced a persistent problem—fluctuating water temperatures in its salons and showers. Members frequently complained about inconsistent temperatures, with some even experiencing scalding water.
The root of the issue was two existing master mixing valves, which struggled to keep up with the club’s high demand fo...

Homeowner Discovers Hidden Leaks Thanks to Leak Defense System

A homeowner in Washington, concerned about the hidden risks of undetected water leaks, sought a solution to protect their property.

They chose the Leak Defense System, known for its ability to continuously monitor water flow and automatically shut off the supply when leaks are detected. After installation, the Leak Defense System immediately began identifying issues throughout the home. Leaks were found in the kitchen sink, the laundry room sink, and a bathroom toilet that was running constant...

Leak Defense System Provides Peace of Mind While Vacation Home Is Unoccupied

A homeowner was looking for a way to protect their Lake Oswego, Oregon vacation property from leaks when they are not there. Since the property is often left unoccupied for extended periods, they wanted to ensure that their investment remained safe, and more specifically, dry.

The homeowner already installed the Leak Defense System at their primary residence, so selecting it for their vacation property was a natural choice. Once installed, the system quickly detected a leak under the kitchen s...
Case Study - Watts Water Technologies •

Luxury Resort Turns to IntelliStation 2 for Improved Operations

The Grandover Resort, a luxury Wyndham hotel owned by the Khoury Corporation in Greensboro, North Carolina, prides itself on an exceptional guest experience. With amenities that include 36 holes of championship golf, a spa, on-site fine dining, and extensive event spaces, the resort is passionate that every detail of a guest's stay be impeccable. However, the property was facing persistent challenges with water pressure and temperature consistency on its upper floors, particularly during peak us...
Case Study - Watts Water Technologies •

The Leak Defense System Saves Condo Complex Thousands

Over a period of several years, Brookwood Condos in Atlanta, Georgia faced several recurring water damage claims. Building management expressed interest wanted a solution that would give them the ability to monitor building systems directly from their concierge desk. After some research, they reached out to their local Leak Defense sales team for a solution.



During installation, The Leak Defense System® shut off the building's water supply, an action it is designed to take when settings are...
Case Study - Watts Water Technologies •

Efficient Drainage Solution for Five Rivers Aviation's Hangar Renovation

Five Rivers Aviation in Livermore, CA, required an effective drainage solution as part of renovations to their aircraft hangar. Given the hangar’s frequent exposure to both aircraft washdowns and weather-related water flow, they needed a robust trench drain system capable of handling large volumes of water. The design called for several runs of trench drains—each extending over 340 feet.
The Watts Dead Level® DX Pre-Sloped Trench Drain System was selected for its durability, ease of installation...
Case Study - Watts Water Technologies •

Solving High-Temperature Drainage Challenges at Venn Brewing

Venn Brewing, a popular taproom and coffee shop in Minneapolis, Minnesota, sought to add a durable trench drain system as part of their new manufacturing facility being built in St. Paul, Minnesota. Given the brewing process's high fluid temperatures, they needed a drainage solution that could withstand these extreme conditions.
Josam’s PRO-PLUS® trench drain system was chosen to meet Venn Brewing’s requirements. This system is manufactured using a high-strength glass-fiber reinforced polyester...
Case Study - Watts Water Technologies •

Chicago Convention Center Replaces Failing Trench Drains with Watts Dead Level

McCormick Place, the largest convention center in North America, located in Chicago, Illinois, was facing infrastructure issues after 50 years of operation. The building’s original trench drains were collapsing under the weight of the vehicles constantly entering and exiting, particularly near the parking entrance. Temporary fixes, such as covering the damaged drains with steel plates, proved ineffective. With the convention center’s event schedule in mind, a long-term solution was needed that c...
Case Study - Watts Water Technologies •

Winery in Upstate New York Needs Drainage System to Meet High Demand

Royal Wine is a manufacturer of specialty wines with locations in New Jersey and upstate New York. In their Goshen, New York location, they are seeing an increased demand for their product, leading to the need for higher volume. Their past drainage and piping systems could not keep up with the new quota of 2,000 gallons of liquid per minute.
To address their drainage needs, Josam stainless-steel push-fit piping and trench drains were installed. Royal Wine determined that if they were going to u...
Watts Water Technologies •

Altitude Valve Helps Prevent WW2-era Water Tower from Flooding Neighborhood

Eastville, Virginia, a small historic town with 315 residents, is home to a water tower built in the late 1930s, during the World War II era. Serving as one of the last Works Progress Administration (WPA) projects before steel was redirected for the war effort, the water tower faces a modern challenge. Lacking pressure monitoring, the town relied on pre-calibrated pressure switches and estimates to gauge the water level. Unfortunately, this method often led to switches falling out of calibration...
Case Study - Watts Water Technologies •

Digital Mixing Solution Brings Stability and Safety to Logan Park Apartments

Logan Park Apartments, an eight-story building in Sacramento, California, experienced ongoing issues balancing water temperatures across all floors and maintaining a consistent recirculation temperature. Equipment housed in the basement and parking garage complicated the distribution. Past projects using a Hi/Lo thermostatic mixing valve setup led to numerous callbacks, as the system struggled to reliably balance temperatures across the building's eight floors.

It was recommended that the apar...
Case Study - Watts Water Technologies •

Florida Municipality Finds a Better Analyzer through HF scientific

Working with Lazenby & Associates, HF scientific offered a free demonstration of its CLX DPD-based chlorine analyzer and JAW reagent. The CLX was installed and JAW reagent provided at one of the county plants with the most potential issues with hardness, and both were monitored for over three months. A new model of their previous analyzer was also tested side by side with the CLX.
The HF scientific CLX proved to be easier to install, required less maintenance, and offered improved reliability co...
Case Study - Watts Water Technologies •

ArmorTek Coating Protects Valve Against Corrosion

During a routine test at an apartment complex on Las Vegas Boulevard, the local water district once again discovered corrosion on one of their backflow preventers. This site already had multiple replacement valves installed, but all were corroded due to the harsh water at this particular site. Further investigation conducted by Watts revealed the presence of microbial-induced corrosion (MIC) at this site — which is known to cause rapid deterioration in products subjected to this condition.
It w...
Case Study - Watts Water Technologies •

Case Study: Homeowner Seeks to Provide Safe Drinking Water for Newborn

A homeowner in Mississauga, Ontario, Canada was in search of a reliable, affordable water filtration system for his family. As a child, he grew up near a water treatment plant which resulted in poor water quality. Because of this, he developed spots on his teeth which his dentist attributed to this.
With the birth of his child, the homeowner wanted to ensure his son will always have access to clean and quality drinking water. The homeowner’s neighbor recommended the Watts PWDWHCL1 Single-Stage L...
Case Study - Watts Water Technologies •

The Leak Defense System Saves Condo Complex Thousands

Over a period of several years, Brookwood Condos in Atlanta, Georgia faced several recurring water damage claims. Building management expressed interest wanted a solution that would give them the ability to monitor building systems directly from their concierge desk. After some research, they reached out to their local Leak Defense sales team for a solution.



During installation, The Leak Defense System® shut off the building's water supply, an action it is designed to take when settings are...
Case Study - Watts Water Technologies •

Luxury Florida Condos Install Leak Defense System, End Losses

Sunset Pointe near St. Petersburg, Florida, is a luxury condominium complex on a barrier island off the Florida coast. Since 2017, three of four six-story buildings have been built and occupied, with a fourth one now under construction.

All 130 occupied units, each exceeding $1 million in value, contain a Leak Defense System® from Leak Defense, a Watts brand. This was after three incidents in six months during 2018 created more than $150,000 in damage to individual units, an elevator system, a...

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